Salesforce support and consulting

Every organization on Salesforce needs someone who owns it.

Alec Green
Alec GreenFounder, PurposeForce

I help teams keep Salesforce working: the everyday fixes, and the bigger calls about what to build next. I work with nonprofits, healthcare practices, schools, faith-based groups, and small businesses.

Start a conversation See rates You'll hear back from me directly
01The problem

Building in Salesforce keeps getting easier. Knowing what's worth building doesn't.

A lot of organizations end up with a Salesforce org nobody really owns. Someone inherited it. A consultant built it and moved on. Requests pile up and nobody decides what comes first. It works, mostly, until it doesn't.

That's where I come in. Some clients just need a reliable person to handle the fixes, automations, reports, and questions each month. Others also want help deciding what to build and keeping their admin on track. Either way, you get someone experienced without paying big-firm prices.

02How I help

How we can work together.

Most common

Monthly Salesforce support

You get a set number of hours each month. Send me what's piling up and I'll take care of it.

  • Fixes, automation, reports, and dashboards
  • Data cleanup, user questions, and training
  • Integrations with the other systems you use
  • Email me directly. No tickets, no runaround
$80 to $105per hour, 4 to 30+ hrs a month

Support plus planning

Fractional Salesforce lead

Everything in monthly support, plus help with the bigger picture.

  • A roadmap you can share with your leadership
  • Coaching for your admin, including how to use AI tools safely
  • Help deciding what to build, fix, or get rid of
Same ratesfrom your monthly hours

Strategy session

We spend 90 minutes on where your Salesforce is and where it should go. You get a written plan you can use whether or not you hire me.

$250one time
03Getting started

Getting started is simple.

  1. Step 1

    Tell me what's going on

    Send a quick note about your organization and what's not working. I'll write back myself.

  2. Step 2

    We pick where to start

    Some teams start with a strategy session. Others jump straight into monthly support.

  3. Step 3

    I get to work

    I handle the work each month, and help with planning too if you want it.

04Rates

Simple, published pricing.

Monthly retainer

4 to 9 hoursFlex$105 / hr
10 to 19 hoursEssential$95 / hr
20 to 29 hoursGrowth$85 / hr
30+ hoursPartner$80 / hr

One-time work

Strategy session90 minutes plus a written plan$250
Projects and integrationsQuoted after a quick callQuoted

Why lower than most firms? It's just me, and I use AI tools to work faster. You're paying for the work, not a big firm's office space.

Not sure what you need? Tell me what's going on and I'll point you in the right direction.

05Who I work with
  • Nonprofits fundraising, programs
  • Behavioral health and healthcare referrals, intake
  • Higher education enrollment, advising, EDA
  • Faith-based organizations ministry, camps
  • Small businesses sales, websites
  • Sales Cloud and Nonprofit Cloud core
  • EDA (Education Data Architecture) higher ed
  • Marketing Cloud and Data Cloud engagement
  • Agentforce AI agents
  • Apex, LWC, and Flow build
  • Integrations and AI automation connect
06Recent work

A few recent projects.

  • National nonprofit
    Monthly Salesforce supportOngoing monthly help with admin work, automations, and cleaning up data.
  • Behavioral health
    Sales Cloud setup and EMR integrationConnected a treatment center's Salesforce to their medical records system, so referral and admissions info stays in sync.
  • Higher education
    Fundraising reviewReviewed how a school's fundraising was set up in Salesforce and laid out what to change.
  • Small business
    Website and sign-up flowBuilt a new website and a QR code sign-up at the counter, so walk-in customers become contacts.
07What people say

Alec has gone above and beyond to ensure our team feels confident and supported while learning to navigate a new system. He is consistently available, responsive, and dedicated to making sure we're not only comfortable using the product but truly satisfied with it. His professionalism, patience, and commitment to customer success make all the difference - it's clear he genuinely cares about helping clients succeed.

Cali Werner, Director of Referral Relations / Clinician

I was tasked with finding a Salesforce developer to help develop out-of-the-box Salesforce & integrate with an electronic medical records system at the Behavioral Health Center I worked at. As I was looking, it became very clear that Alec was 100% exactly what we were looking for. He is personal, genuinely kind, and very good at what he does.

Hannah George, Event Coordinator

Alec is an exceptional worker, a strong communicator, and highly dependable when it comes to meeting deadlines. He never wavered in his commitment to delivering quality work on time. He introduced new strategies and solutions that enhance our team's efficiency. He not only strengthened our processes but also took on the role of an architect.

Susie Carr, Asst. Vice President, Enrollment Strategy

Alec uses modern technology to solve technical problems with a timeless work ethic, attention to detail, and attitude. He isn't just a high impact member of my team but the entire organization.

Josh Grace, AI Strategy & Organizational Design
08Guides

Things people usually ask me about.

09Questions

Questions I get a lot.

What kind of Salesforce support do you offer?

Day-to-day help: fixes, automations, reports and dashboards, data cleanup, user questions, training, and integrations. You pick a number of hours each month, and we use them on whatever matters most.

What is a fractional Salesforce lead?

It's monthly support plus planning. I help you decide what to work on, keep a roadmap, figure out what to build or get rid of, and coach your admin if you have one. Same hours and rates, so you can start with support and add this later.

How is this different from hiring a Salesforce admin?

You get an experienced person for part-time hours, without paying a full-time salary. And if you already have an admin, I can back them up and coach them instead of replacing them.

How many hours do most organizations need?

Most of my clients use between 10 and 20 hours a month. Smaller teams can start at 4 hours a month, and the hourly rate drops as hours go up.

Do you only work with nonprofits?

No. I work with nonprofits, behavioral health and healthcare practices, higher education, faith-based organizations, and small businesses.

Which Salesforce products do you work with?

Sales Cloud, Nonprofit Cloud, EDA (Education Data Architecture) for higher education, Marketing Cloud, Data Cloud, and Agentforce, plus Flow, Apex, Lightning Web Components, and integrations with other systems.

Do you use AI?

Yes. AI helps me work faster, which is a big reason my rates are lower than most firms. I check every change myself before it goes live.

How soon can you start?

I keep my client list small, so it depends. Send me a note and I'll give you an honest answer.

10About

Hi, I'm Alec.

PurposeForce is just me. I started it because I kept seeing organizations stuck between two bad options: big-firm prices they couldn't afford, or cheap builds nobody took care of.

My day job is leading a Salesforce team, so I'm not learning on your org. And since I keep my client list small, you'll always work with me directly.

6x Salesforce certified: Administrator, Platform Developer I, Platform App Builder, Sales Cloud Consultant, Marketing Cloud Engagement Administrator, Business Analyst

Alec Green, founder of PurposeForce
11Contact

Tell me what's going on.
contact@purposeforce.org

A few sentences about your organization and what's not working is plenty. I'll write back myself, and if I'm not the right fit, I'll tell you. I work remotely with organizations all over the US.